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Four Questions to inspire decision-makers to build personal and company trust: M.E.M.O.® Map, Execute, Measure, and Optimize—The Framework for Trust and Governance.
A recent Newsweek cover story highlights the growing issue of workplace polarization. According to a survey by the Society for Human Resource Management (SHRM), 47% of employees reported that political differences contributed to workplace incivility, and 68% felt their managers could have done more to address the issue. Boards and CEOs are under increasing pressure to manage these tensions, as unresolved conflicts erode trust, productivity, and company culture. How can leaders foster collaboration, maintain values, and build trust amidst rising polarization?
Are Boards and executives aligning corporate values with policies that address workplace polarization, ensuring these values resonate with diverse internal and external stakeholders?
02.Execute:
Have companies implemented governance systems that provide clear guidelines for navigating sensitive debates while fostering trust and collaboration across teams?
03.Measure:
What metrics are in place to assess the impact of workplace polarization on employee trust, productivity, and the organization’s reputation?
04.Otimize:
What steps are Boards and executives taking to continuously adapt policies and frameworks to proactively address emerging societal debates without compromising company integrity?
*Trust Pillars are the core values and strategies that align your company’s objectives with stakeholder expectations, ensuring transparency and accountability.
Trust is the currency of sustainable business—lose it, and the cost is more than financial.
Benchmarks: Google’s AI Ethics Council: An initiative to balance diverse perspectives within its teams while addressing external ethical concerns. Nike’s Inclusivity Policies: A case study on integrating social issues into workplace culture without alienating employees or stakeholders. Harvard Business Review’s Research on Political Polarization in Teams: Insights on mitigating internal conflicts and fostering collaborative environments.
What’s your company’s approach to managing polarization in the workplace? Share your thoughts.
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Gui Athia—Mentor, Keynote Speaker, and Advisor. Author of Get the M.E.M.O.
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